Shipping policy



 

 

We offer nationwide shipping across Pakistan, ensuring that your order reaches you safely and on time.

 

Order Processing Time

 

  • Orders are processed within 24-48 hours after confirmation of payment.

  • Orders placed on weekends or public holidays will be processed on the next business day.

 

Delivery Time

 

  • Karachi: 2-3 business days

  • Major Cities (Lahore, Islamabad, Rawalpindi, etc.): 3-5 business days

  • Other Cities & Remote Areas: 5-7 business days

 

Delivery times are estimated and may vary due to unforeseen circumstances such as weather conditions, strikes, or courier delays.

 

Shipping Charges

 

  • Standard Shipping: Flat rate based on location (displayed at checkout).

  • Free Shipping: Available on orders above a specified amount (if applicable).

 

Tracking Your Order

 

Once your order is dispatched, you will receive a tracking number via SMS or email to monitor your shipment.

 

Failed Delivery Attempts

 

  • If the courier cannot deliver your order due to an incorrect address or unavailability, they may attempt re-delivery or return the package to us.

  • Additional shipping charges may apply for re-delivery.

 

Damaged or Missing Items

 

  • If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with proof (photos/videos).

  • We will arrange a replacement or refund based on our Return & Refund Policy.